Frequently Asked Questions
Common questions asked about tickets.
FAQs
The staff at CarShield Field and the O’Fallon Hoots is always here to help you with any question you may have! Please review our FAQs or give us a call if your questions are not answered below.
What time do gates open?
For single Hoots games, gates open 1 hour prior to first pitch (IE gates open at 5:35 for a 6:35 game time). For double header Hoots games, gates open 30 minutes prior to first pitch.
For Collegiate League games, gates open 15 minutes before first pitch (IE gates will open at 2:00 for a 2:15 first pitch).
Can I bring in outside food and beverages into the ballpark?
Only sealed, unopened bottles of water can be brought into the ballpark for adults. Baby food and bottles are permitted as well.
My game was rained out. What happens to my ticket?
Your ticket turns into a voucher for a future Hoots game and can be redeemed at the box office for any Hoots game that season.
What ages need a ticket to get into the ballpark?
Children ages 2 and under do not need a ticket to enter the ballpark. All patrons 3 and older need a ticket.
Can I bring my dog to a Hoots game?
Outside of the Hoots’ annual Bark in the Park event, no dogs or pets are permitted inside of CarShield Field with the exception of service animals. Service animals must be clearly marked.
How much is parking?
The Hoots offer FREE parking in the west parking lot and $10 for VIP parking directly in front of the stadium. Handicapped parking in the VIP parking lot is always free.
Where do you play?
The Hoots play at CarShield Field at 900 TR Hughes Blvd., O’Fallon, MO 63366
Can I purchase all-inclusive tickets on the day of an event?
No, the Hoots do not offer any all-inclusive tickets on the day of the event for staffing and inventory purposes. The only tickets available for purchase on the day of an event are the $10 general admission tickets.
